Privacy

What we store: your email address (for login and delivery), your series setup and orders (niche, schedule, voice, status), and the video files we made for you. No analytics profiles, no ad tracking.

Connected channels:if you connect YouTube or TikTok, we store the account’s name/handle and an access token whose only job is uploading your videos to that account. Tokens are encrypted at rest and never shown to anyone, including you. Disconnect in Settings (or revoke at the platform) and the token is deleted; we keep no channel analytics and never read your subscriber or viewer data.

Payments: handled entirely by Stripe, including subscriptions. Your card number never touches our servers; we store only your Stripe customer reference and subscription status.

Retention: delivered video files are kept for 30 days, then deleted automatically — download them when they arrive (uploads already delivered to your channels stay in your accounts). Order and series history stays in your account.

Email: we send sign-in links, video-ready notices, and delivery updates only. No marketing lists.

Deletion: reply to any of our emails asking for deletion and your account, series, orders, tokens, and files are removed.

Third parties: Stripe (payments), Supabase (database and file storage), Resend (email), Vercel (hosting), and — only when you connect them — YouTube/Google and TikTok (video delivery). Each sees only what it needs to do its job.

— DoneReels